This error message has been resolved in eWallet 7.2. eWallet 7.2 is a free update for any user who has a license for eWallet 7 on Windows PC already. Just download the latest version from our website…
This error means the version of eWallet on your BlackBerry does not support your BlackBerry's operating system. You will need to install the latest version of eWallet to get support for the new operating…
This error message could occur in eWallet 6.1.4 (and older versions) for BlackBerry. It has been fixed in eWallet 7.0. Contact us for info on how to upgrade to the latest version.
If your FlexWallet .fw2 file is larger than 3MB, eWallet will not be able to import it. If your FlexWallet wallet file is too big, you will need to split it up into several different files using FlexWallet…
If eWallet's sync settings are corrupt on a Windows PC, you may get an error when syncing with any type of sync location. To resolve it, uninstall eWallet and reinstall the latest version from our website.…
eWallet 5.0 and later versions must be installed and registered as an administrative user on your Windows PC. If you have Windows Windows 7 or Vista, you may need to specifically run the program as administrator…
"This wallet is currently locked. Access to protected data is not allowed." means that you have entered the wrong password too many times in a row. eWallet has an option to lock the wallet after this…
Certain users may receive the error message, "failed to expand shell folder constant "userdocs"" when installing eWallet. First, make sure you are trying to install eWallet 6.1 or newer. Next, if your…
"Wrong Database Version Number" means that your eWallet data file is a newer format than the version of eWallet you have installed. This might happen if you installed different versions of eWallet on…
